Privacy Policy

Effective Date: 16th February 2025

1. Introduction

Welcome to Hannah Medium ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.hannahmedium.co.uk (the "Website").

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identifiable Information (PII): Name, email address, phone number, and postal address.

• Payment Information: When you purchase our products or services, we collect billing details. Payments are processed securely through third-party payment processors.

• Technical Data: IP address, browser type, and information about how you use our Website.

• Communication Data: Any messages, inquiries, or feedback you provide via email, forms, or social media.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and improve our services.

• To process transactions and manage purchases.

• To send updates, newsletters, and promotional content (you may opt out at any time).

• To respond to inquiries and provide customer support.

• To ensure security and prevent fraud.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers who assist in website operation, payment processing, and marketing.

• Legal authorities if required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Security Measures

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no internet-based platform can be 100% secure.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Object to or restrict processing of your data.

• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at team@hannahmedium.co.uk.

8. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze Website traffic. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hannah Medium
27 Castle Street
Canterbury
CT1 2PX
Email: team@hannahmedium.co.uk